Customers may return jewelry in their original condition within 10 days of purchase, accompanied with copy of receipt and in original condition. Custom designs and custom ordered pieces MAY NOT BE RETURNED. A 10% restocking fee applies to all returns.
To return your jewelry:
1. Return Authorization Code. Call 1-917-575-9566 and you will be given a Return Authorization Code. Write this code on the shipping label of the box you are returning.
2. Package Your Return. Re-package your return. Be sure to include all original packaging and materials.
New York, NY 10023
3. Insure Your Package. Be sure to fully insure your return package and obtain a return receipt.
Failure to follow these instructions will prevent the processing of your return. For more information about Rony Tennenbaum return procedures, please call us at 1-917-575-9566.